Frequently Asked Questions (FAQ)


Where is your office and how do I find it?

My office is at 450 Skokie Blvd., Suite 505, in Northbrook, IL, about halfway between Lake-Cook Rd. and Dundee Rd. Because it’s not directly on Skokie Blvd., but rather at the end of a side road marked by a traffic light that runs west of Skokie Blvd., most car navigation systems will not route you there correctly. However, GoogleMaps and the Waze app will. You can also refer to my directions below.

Once you’ve arrived at the 450 office complex, turn left to get to Suite 505. Parking directly in front of my suite is tight during the day, so you may need to park in a lot nearby. You’ll see “Kaluzna Financial” on the window of Suite 505—that’s the correct place—I sublet office space from them.

Directions if you’ll be heading north on Skokie Blvd. from Dundee: Drive north on Skokie Blvd. from Dundee Rd. You’ll see Mariano’s on the left. Continue on Skokie Blvd. past the Mariano’s traffic light. Very soon you’ll come to another traffic light marked “Henrici Drive”. You’ll see a Charles Schwab on your right and BMO Harris Bank on your left. Just beyond the light you’ll see Berkson on the right and Ameritrade on the left. Turn left (west) at this light and continue to the end of the road, where you’ll arrive at the 450 Office Court complex. Turn left again toward Suite 505 and park where you can find a spot.

Directions if you’ll be heading south on Skokie Blvd. from Lake-Cook: Drive south on Skokie Blvd. from Lake-Cook Rd. On your left you’ll see the shopping complex with Trader Joe’s and a pet-supply store. Drive past this and continue on Skokie Blvd. under the Edens Tollway spur. Very soon you’ll come to an unmarked traffic light. You’ll see the 400 Building and Ameritrade on your right and Berkson on your left. Just beyond the light you’ll see BMO Harris Bank on your right and Charles Schwab on the left. Turn right (west) at this unmarked traffic light and continue to the end of the road, where you’ll arrive at the 450 Office Court complex. Turn left toward Suite 505 and park where you can find a spot.

How early should I arrive for my appointment?

Please come right at your scheduled time. The outside door to Suite 505 is kept locked, and I’ll be the person letting you in. Though I leave a gap between appointments, it’s unlikely I’ll be able to let you in more than 5 minutes ahead of when we’re scheduled to meet. If you arrive before that you may need to wait a bit in your car. When you come to the door, ring the white buzzer. I look forward to seeing you there!

What are the age ranges of people you work with in individual counseling?

In individual counseling I work with adults of all ages and with adolescents 14 years of age and up.

How long does a therapy session last?

An individual therapy session typically lasts 55-60 minutes. A couple or family therapy session is generally 60-70 minutes in length. In both types of therapy, initial sessions are usually a bit longer.

A particular type of therapy called Discernment Counseling has its own session-length protocols. If you are contacting me for this kind of counseling, we’ll discuss the protocols by phone before we meet.

Are you in-network with any insurance companies? Are you a Medicare provider?

I’m in-network with BCBS PPO. (Note: if your Blue Cross Blue Shield Plan is Blue Choice PPO, I’m considered out of network.)

I am not a Medicare provider. This means that if Medicare is your primary insurance plan, my services will not be covered, even if your supplemental insurance plan is with Blue Cross Blue Shield.

If you want to work with me and use your insurance benefits, but your insurance plan is not BCBS PPO, then check with your insurance provider to see if your plan includes out-of-network benefits. Many plans offer them. In most cases I can save you the work of filing your own claims by doing so myself, electronically, on your behalf. For more information about this, please contact me.

What forms of payment do you accept?

I accept checks, cash, and all major credit cards. You may also use an HSA account to pay for my services.